In preparation for its proposed on ticketing, which will enable customers purchase ticket from the comfort of the homes, the management of ABC Transport has deployed a suitable and reliable communication network that will link its branches spread across the country to a hub. Invariably, the ABC Transport Head Office located in the Imo State capital city, Owerri, with the new communication network will have access to the activities carried out at its operational locations all over the country.

In this era of increasing dependence on Information and Communication Technology (ICT), every dynamic organization is compelled to rely on this technology in order to offer high-level services. Distance is no longer a threat or barrier in the business world as this has been compressed by a click of mouse. Now on Wide Area Network (WAN), ABC Transport hopes to enhance payments for tickets and petty cash need of its highly esteemed customers which will now be carried out on line thereby making the service faster, easier, and more convenient. It will also enhance financial accounting and reporting, with all stake holders having timely and precise information of the activities of the company.

Partnering with a reputable African-based satellite company, ABC Transport has deployed a VSAT network at this Head Office. Other terminals like Owerri, Abuja, Port Harcourt, Amuwo Odofin, Jibowu, Oshodi, and Enugu, are also be linked up to this network. This lastest communication network will support delivery of applications such asp accounting, email, and Fintrack Enterprise Manager which can be transmitted over the network. This, of course, will foster interconnectivity between terminals and also between the corporate head office and the terminals. It will also faciliate effective flow of communication within the system thereby improving on the general management and administration of the organization.

With an appropriately sized satellite and a Managed Private IP Network which offers through put for use within the different ABC Transport locations, the network is optimized for data traffic to meet the company's requirement. It is envisged that ancillary services offered by ABC Transport which include Petty Cash, Parcel and Cargo Services will be greatly improved. Waybills and Parcels can now be tracked by the various terminals on the network making transactions faster and more convenient.

In espousing the need for putting the operations of ABC Transport on a Wide Area Network (WAN), the MD/CEO of ABC Transport, Mr. Frank Nneji explained that this has become necessary as demands for ABC Transport services increase in leaps and bounds, there is need to offer prompt and qualify delivery of service. According to Mr. Nneji, running ABC Transport online will definitely ensure that transactions and decisions are taken without undue delay. Moreover, ABC Transport has always been a keen practitioner of modern business trends which placed the company on a strategic platform to meet customers demand more effectively and efficiently than its competitors. All our effort he said is geared toward offering quality service to our valued customers. He affirmed that ABC Transport will continue to remain innovative, dynamic, and a pacesetter in the road transport industry.

It will be recalled that ABC Transport was the first road transport company in Nigeria to be hosted on the World Wide Web in 1998. Customers can easily get information on the company's services by simply logging to www.abctransport.com. ABC Transport has continued to avail itself the use of modern technology in running its business. Recently, the company installed a computerized tracking system (GPS), which monitors location of buses and speed from the Hub in Owerri. Importantly, a software enables the company to keep in touch with its customers.

ABC Transport believes all this will contribute, in great measures, to enhancing its service delivery so that its wide-spread customers would remain the beneficiaries. The company is committed in its strive to offer world class services, while keeping abreast of innovations that would distinguish it as the leading operator in the industry.

NNENNA FRANK-DIBIA
ASSISTANT GENERAL MANAGER, CORPORATE SERVICE AND MARKETING
KM 5, MCC/URATTA ROAD, OWERRI, IMO STATE.
TEL: 08037026116, 08037097100
EMAIL:info@abctransport.com
www.abctransport.com